Our Location
304 North Cardinal St.
Dorchester Center, MA 02124
Contact: Foxtype TypeFoundry
At Foxtype Studio, we value our customers and are committed to providing excellent support. Whether you have questions, need assistance with a product, or want to give feedback, we’re here to help. Please feel free to reach out to us through any of the following methods.
Frequently Asked Questions (FAQ)
You can reach us via email at [email protected]
All sales of digital products are final due to the nature of digital goods. We cannot offer refunds or exchanges. However, if you need to upgrade to a higher-priced license, you can do so by paying the additional amount. If you receive a defective file, we will replace it within 10 days of purchase, provided you have the receipt.
If you need to upgrade to a higher-priced license variant, please contact our support team at: [email protected] You will be required to pay the difference in price for the upgrade.
If you receive a defective file, contact us within 10 days of purchase at: [email protected] with your purchase receipt. We will replace the defective file with an identical, functioning version.
We aim to respond to all customer support emails within 24-48 hours. Response times may vary during weekends and holidays.
Yes, for business partnerships, media inquiries, or other professional matters, please contact us at: [email protected]
We welcome your feedback! Please share your thoughts and suggestions by emailing us at: [email protected]
For any inquiries or support requests, email us at: [email protected]. We will respond to all emails within 24-48 hours.
Mailing Address
Foxtype Studio
C/o Foxburg Creative Agency, Second floor MC Tower, C Achutha Menon Rd, Punkunnam, Thrissur, Kerala 680004