Refund and Returns Policy

Overview

Welcome to our Refund and Returns Policy page. Our aim is to provide you with clear and comprehensive information regarding the terms and conditions that apply to the purchase of our digital products. We want to ensure you understand our policies so you can make informed decisions when purchasing from us.

Final Sale of Digital Products

All sales of our digital products are final. Once you complete a purchase, we are unable to offer refunds or exchanges for the following reasons:

1. Nature of Digital Goods: Our products are digitally downloaded files, which makes it impossible for us to verify if you have retained a copy after the transaction.
2. License Purchases: We cannot swap incorrect license purchases. However, if you require a higher-priced license, you can upgrade by paying the additional cost.

Upgrading Your License

If you find that you need a higher-tier license for a product you have purchased, you can upgrade by paying the difference in price. This upgrade is handled manually, and details will be provided upon request. From more about font licensing visit: Font licensing

Defective Files

In the rare event that you receive a defective file, we are committed to resolving the issue promptly:

• Replacement Policy:
  -We will replace the defective file with an identical, functioning version.
• Requirements for Replacement:
  – Provide a copy of your purchase receipt.
  – Notify us of the defect within 10 days of the purchase date.

Contact Us

Please contact our customer support team at [email protected] for any questions or concerns about our refund and returns policy. We are here to help and ensure your satisfaction with our products.

Thank you for understanding and for your continued support.